Data Residency
RebelCore assigns each organisation a deployment region during provisioning. The selected country and licensed cloud option determine the region shown in the product.
The residency indicator helps administrators confirm the intended regional placement of their RebelCore service. Your organisation remains responsible for assessing its full legal and regulatory obligations.
Supported regions
RebelCore supports five regional footprints:
| Region | Typical coverage |
|---|---|
| United States | United States and supported North American countries. |
| United Kingdom | United Kingdom, Guernsey, Jersey, and the Isle of Man. |
| Europe | Supported European Union and European Economic Area countries. |
| Australia | Australia and New Zealand. |
| South Africa | South Africa and supported countries in the region. |
The exact cloud location depends on the cloud option associated with your licence. Confirm contractual location requirements with your RebelCore representative before provisioning production data.
View your residency information
The RebelCore header displays a Data Residency badge next to your user menu.
Hover over the badge to view:
- The assigned region.
- Your organisation’s registered country.
- The licensed cloud platform.
- Additional regional information available for the deployment.
The same information is available from Data Residency under Privacy for the Customer Super Admin, Data Protection Officer, and Security Officer.
What the badge means
The badge identifies the region assigned to the RebelCore environment you are using. It is useful when:
- Verifying a newly provisioned organisation.
- Completing an internal data-location register.
- Reviewing an environment before importing regulated data.
- Supplying environment information during a support request.
The badge does not, by itself, confirm that every external system used by your organisation follows the same residency policy. Review connected data sources, exported files, downstream integrations, and user handling as part of your wider governance programme.
Regulatory alignment
Regional deployment can support an organisation’s compliance programme for requirements such as:
- CCPA and CPRA in the United States.
- UK GDPR and the Data Protection Act 2018.
- GDPR, the EU AI Act, and DORA in Europe.
- The Privacy Act 1988 and Australian Privacy Principles.
- POPIA in South Africa.
Compliance depends on configuration, contracts, operating procedures, data flows, and the way your organisation uses the platform. Consult your legal, privacy, and security advisers for an assessment of your specific obligations.
Request a change
Do not import production data into a region that does not match your approved deployment.
If the displayed region appears incorrect or your organisation needs to discuss a regional change, contact RebelCore support. Regional changes require planning and confirmation; they are not performed immediately from the badge.
Include:
- Your organisation name.
- The region currently displayed.
- The requested region.
- The reason for the request.
- Any required completion date.