Audit panel
The AUDIT panel appears to the right of the Agent conversation. It helps you understand the status and recorded activity for the current session.
Detailed audit views can depend on your licence. If the panel shows an upgrade message, contact your Customer Super Admin.
Thinking view
The Thinking tab shows concise, user-facing progress for Agent responses. Use it to see whether Agent is:
- Preparing the request.
- Checking the selected data.
- Performing an authorised data action.
- Preparing the response.
- Completing or reporting an error.
Newest activity appears as the response progresses.
Log view
The Log tab shows the more detailed activity recorded for the session. Expand a run to review:
- Start time and duration.
- Completion or error status.
- The recorded sequence of actions.
- Available input and output summaries.
- Errors associated with a failed action.
The log describes observable Agent activity. It does not display private model reasoning.
Refresh
Click Refresh to reload the audit information for the open session. Use it after:
- Reopening an older session.
- A response has just completed.
- A temporary loading or network problem.
Open a response trace
Where a response offers a trace action, select it to open the larger reasoning-trace view. If a session contains multiple Agent runs, choose the run that matches the response time you are investigating.
Personal information
The panel follows the session’s Mask on interface setting. When masking is enabled, recognised personal information is replaced in available audit details as well as in the conversation.
Turn masking off only when you are authorised to inspect the original values.
Troubleshooting
- Waiting for communications to begin: submit a prompt or open a session containing completed messages.
- No activity is recorded: the request may not have started, may have ended before activity was available, or the detailed view may not be included in your licence.
- The panel is still loading: wait for the conversation to finish loading, then click Refresh.
- An entry reports an error: retry the prompt if appropriate, or contact support with the session title and approximate time.
For organisation-wide review, Customer Super Admins should use the portal Audit page.